E-COMMERCE AND D2C

Your store should also think about what happens after the sale.

We build your store together with payments, shipping, marketplaces and the repeat order, so selling keeps going after the first sale.

BRANDS WE WORK WITH

THE REAL PROBLEM

The first order is expensive. Profit starts with the second.

Winning a new customer takes ad spend and effort. If that customer never comes back, every sale starts again from zero.

WHAT WE BELIEVE

A good store never has to win the same customer twice.

WHAT WE BUILD

The four parts of an online store.

The store, the operation and the customer relationship are built together, on the same foundation.

  • Store and product experience

    A store that tells the product well, is easy to browse on a phone and gets people to the basket quickly.

    E-commerce development
  • Payments and shipping

    A checkout people trust, shipping integration and updates at every step of the order.

  • Marketplace and ERP integration

    Stock, prices and orders managed from one place, in sync with marketplaces and accounting.

  • Repeat orders

    Email, SMS and campaign flows that remind the customer at the right moment.

AFTER THE SALE

What happens after the sale is built in too.

Every message after an order prepares the customer for the next one. All of it is planned up front and runs on its own.

  1. Right awayYour order is in. Thank you.
  2. Day 1Your order has shipped.
  3. Day 4How are you finding it?
  4. Day 30New products picked for you.
  5. Day 31New order received.

PROCESS

The e-commerce build process, in four steps.

  1. 01

    Business model

    We set out what you sell, who you sell to and how orders are fulfilled.

  2. 02

    Scope and priorities

    We decide together between a ready package and a custom build, and which part comes first.

  3. 03

    Build and integration

    We build the store together with payments, shipping, marketplaces and accounting.

  4. 04

    Improve with data

    After launch we read basket, conversion and repeat-order data, and keep improving.

WHO IS IT FOR?

Four sentences that may sound familiar.

  • “We sell on marketplaces, but have no store of our own.”

    The fees and the rules are the marketplace’s, and so is the customer.

  • “We track stock and orders by hand.”

    The day goes between spreadsheets, marketplace panels and the courier’s screen.

  • “Customers buy once and never come back.”

    Every sale needs a fresh ad budget.

  • “We’ve outgrown our ready-made package.”

    The current platform no longer covers what the growing business needs.

FREQUENT QUESTIONS

It depends on the need. If product count, integrations and growth plans fit a ready package, we start there; if not, we build a custom platform. We decide together on the first call.

Yes. We connect stock, prices and orders so they are managed from one place alongside your marketplaces and accounting.

Yes. We move products and customer records with redirects that protect your search rankings.

It depends on the scope; product count, content readiness and integrations set the timeline. The delivery date is written into the proposal.

THE FIRST STEP

Let’s build your store’s
second order together.

Let us look at the right e-commerce structure for your brand together.

TELL US THE SCOPE

FIRST CALL · ONLINE OR IN PERSON

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